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Terms & Conditions

This website is owned by ISAAC TECHNOLOGY PTY. LIMITED Trading as SwimFresh Australia (ABN 16 067 485 830)  LIVERPOOL NSW 2170

If you use SwimFresh's website, you are agreeing to be bound by the terms and conditions listed below and any other laws or regulations which apply to this website. If you do not accept these Terms of Use, you must cease using the website.

Copyright statement

All copyright and all other proprietary rights in all materials used in this website (including the website design, text, graphics, logos, animations and/or sound recordings), the selection and arrangement thereof, and all software relating to this website belongs to or is licensed by SwimFresh. The copyright is protected by Australian and international copyright laws.
Subject to paragraph 3, no material from this website may be copied, reproduced, distributed, modified, adapted, uploaded, displayed, transmitted, reused, re-posted, published, stored, printed, commercialised, used to create derivative works or framed within another website without BioLab's prior written permission.
SwimFresh grants you permission to download one copy of the material on this website in the usual course of operating your web browser, for your personal non-commercial use. You may also print hard copies of the material on this website for non-commercial use, provided you retain all copyright and other proprietary notices on that material.
Trademark statement

All trademarks, service marks, trade names, branding and set-up (trade dress) on this website belong to the trademark owners, SwimFresh or its licensors, and are used with their permission. SwimFresh does not give you any license or right to use them.

General disclaimer

The information provided in this website is general information only and does not constitute professional advice. You should not rely upon the information provided in this website without obtaining specific advice tailored to your particular circumstances.
This website has been compiled by SwimFresh on the basis of current general information. Changes in circumstances after publication may affect the completeness or accuracy of this information. While SwimFresh endeavours to ensure that information provided on this website is accurate, complete, up-to-date and reliable, we do not warrant that this will be the case or that your access to the information will always be uninterrupted, timely or secure. To the maximum extent permitted by law, SwimFresh excludes all liability for any errors or omissions contained in this website or any failure to update or correct this website. It is your responsibility to assess and verify the accuracy, completeness and reliability of the information on this website, and to seek professional advice where necessary.
Nothing contained on this website is to be interpreted as a recommendation to use any product, process or formulation or any information on this website in a manner that infringes the intellectual property rights of any person, company or entity. SwimFresh makes no representations or warranties that use of the information on this website will not infringe such intellectual property rights.
SwimFresh makes no representation that the products displayed on this website are currently available or that their specifications are current and complete. Display of any product does not constitute an offer or undertaking by SwimFresh.
SwimFresh makes this website and its contents available on an "as is" basis. SwimFresh makes no representations or warranties of any kind with respect to this website or its contents. To the maximum extent permitted by law, SwimFresh disclaims any such representations or warranties as to the completeness, accuracy, merchantability or fitness for purpose of this website, including without limitation the information on this website, products referred to on this website and any email correspondence between you and SwimFresh  However, SwimFresh does not exclude any implied condition or warranty the exclusion of which would cause this clause to be void ("Non-excludable Condition"). Our liability to you for breach of any Non-excludable Condition (other than implied by Section 69 of the Trade Practices Act 1974 (Cth) is limited, at our option, to supplying the relevant services again or paying the cost of re-supplying those services, except where the services are of a kind ordinarily acquired for personal, domestic or household use or consumption.
We make no warranty or representation that the material in this website will not cause damage or that the material is free from any computer virus. We will not be liable for any interference or damage you may suffer in connection with any computer viruses, malicious computer code or any other form of interference. You should establish your own protection against viruses and other causes of damage.
Limitation of liability

The use of the information on this website is at your own risk. SwimFresh  its directors, employees, agents and other representatives will not, under any circumstances, be liable for any injury, loss, damage, liability or claim (including due to negligence) directly or indirectly arising out of or related to the use, or inability to use, this website, the information on this website or information provided through this website by email.
This limitation of liability in paragraph 1 includes, but is not limited to, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims.
Notwithstanding any other provision in these terms, SwimFresh does not attempt or purport to exclude or limit any liability arising under statute if, and to the extent, that liability cannot be lawfully excluded or limited.

Information on this website may include links to the websites of others. These links are provided for your convenience only and may not remain current. SwimFresh does not sponsor, endorse, adopt, confirm, guarantee or approve the content or accuracy of any material or representations made on these websites, and does not sponsor, endorse, guarantee or recommend the products, services or information on these websites.
SwimFresh does not warrant that information on any third party websites is free from computer viruses or any defects, errors or infringements of intellectual property rights, nor does SwimFresh authorise any such infringement by providing these links.
SwimFresh disclaims liability for any loss or damage whatsoever arising from your use of links to third party websites.
Operators of other websites must obtain our permission before linking to our website.
You agree to indemnify SwimFresh  its directors, employees, agents and other persons involved in the creation of this website for all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide to SwimFresh via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Australian Trade Practices Act 1974 (Cth).


We may amend these Terms and Conditions at any time and, if we do so, we will provide the updated version on our web site. If any of these Terms and Conditions are held to be invalid, unenforceable or illegal for any reason, the remaining Terms and Conditions will continue to apply. These Terms and Conditions are governed by the laws in force in Australia & its Territories.

Warranty Information:

1. SwimFresh Controller Unit: 7 years (Full warrantee for the first year) Parts covered for the remaining 6 years but not including labor, *conditions apply.

2. Ozone Injection Manifold & Ionization Cell (Not including Electrodes) 7 Years full warranty

3. Ozone Module Lamps: 2 years (Full warrantee for the first year) Parts covered in the second year

 but not including labor *conditions apply

4. Ozone Tubing, and Ozone Non Return Valve: 12 month’s full warranty


*Conditions of warranty:

A 12 month scheduled check within the first 2 years will be conducted by Healing Water Supplies technician at a fee of $120 to check Ozone Suctions are operating at optimum level and all pool equipment is functioning correctly, filters will also be cleaned. This will not apply if a trained SwimFresh technician is servicing the pool regularly. If you are outside the metropolitan area, a checklist will be emailed on how to conduct a scheduled check, and be returned completed to SwimFresh.


Warranty Exclusions:

1. System incorrectly installed and not operated as stated in the owner’s manual.

2. Problems arising from incorrectly maintained pool water balances.

3. Problems arising from pool being larger than product rating.

4. Problems arising from incorrectly sized pumps filter & flow rates.

5. Problems arising due to misuse, neglect damage accidental or deliberate, unauthorized repairs or alterations, flood, fire, freezing, lightning, external water or weather damage or acts of God.